This page contains editable placeholder wording. Tripeizer should review and replace it with its final company-specific policy before relying on it.
Cancellation requests
Cancellation requests must be sent to Tripeizer in writing. The date we receive your written request is the date used to process the cancellation.
Supplier terms apply
Airlines, hotels, transport operators and activity providers each apply their own cancellation and refund rules. The applicable charges for your booking are set out in your quotation or invoice.
Certain fares, rates and services are non-refundable once confirmed.
Amendments
Date changes, name changes and itinerary changes are subject to availability and to supplier charges, plus any service charge stated in your quotation.
Refunds
Where a refund is due, it is processed after the relevant supplier confirms and releases the refund. Processing times depend on the supplier and the payment method used.
Visa and documentation fees
Visa fees, service charges and similar third-party fees are generally non-refundable once an application has been submitted.
Contact
Questions about this page can be sent to info@tripeizer.com or 77101090655 / 6280085710.